Privacy Policy

Bankside Fit Hub is a wholly owned subsidiary of Playgate(Bankside) Ltd. The company is committed to ensuring any data provided by you the user is used only in such a way as you would like and will be fully compliant with all legal requirements relating to such issue.

In order to provide you with the full range of services, we are sometimes required to collect information about you.

This privacy policy explains the following:

  • what information we may collect about you;
  • how we will use information we collect about you;
  • when we will use your details to contact you;
  • whether we will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;

As set out above, the company is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

1. What information will Bankside Fit Hub collect about me?

When you sign up to participate in or receive a service from Bankside Fit Hub such as newsletters etc., we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth.

By entering your details in the fields requested, you enable the club and its service providers to provide you with the services you select.

Please note that it is not our policy to pass your information to any 3rd party unconnected to the Health Club.

2. How will Bankside Fit Hub use the information they collect about me?

The club will use your information for 3 purposes

  • for "service administration purposes", i.e. to respond to the request or service that you have requested.
  • to contact you about a submission you have made to the website.
  • to analyse and improve the services offered by the Club.

3. When will Bankside Fit Hub contact me?

We may contact you:

  • To assist you with further information in relation to any areas you have expressed an interest in.
  • where you have opted to receive further correspondence.

4. Will I be contacted for marketing purposes?

We may contact you in relation to special offers within The Club from time to time unless you have notified us that you do not wish us to.

5. How long will Bankside Fit Hub keep my personal information?

We will hold your personal information on our systems indefinitely for administration purposes.

6. Can I find out what personal information Bankside Fit Hub holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information the club holds about you and to have any inaccuracies corrected. We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this direct to the Club.

7. Changes to Bankside Fit Hub Privacy Policy

This privacy policy may be updated from time to time.

Covid-19 Safety

We're fully compliant with stay safe guidelines

The peace-of-mind and safety of our members is a cornerstone of our operational principles. In order to ensure we are guarding members against Covid-19 risks, we have implemented the following measures, as we continue to work with UK Active, The Fitness Industry's Governing Body.

Socially distanced gym and studio set up
Dedicated cleaning sessions
Bookable sessions and the NHS COVID-19 app in use
Eco-friendly sanitising foggers in use
Controlled capacity
Equipment cleaned before and after use
Maintain social distancing
Masks worn in communal areas of the Club

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